Terms of sale

Terms & Conditions of Sale (CGV)

These Terms & Conditions govern all purchases made on the website operated by LilyLuxa.

By placing an order on our website, you agree to these Terms & Conditions.

We make every effort to present our products/services as accurately as possible. However, slight variations may occur.

Product availability may change at any time without notice.

All prices displayed on the website are indicated in euros (€) unless otherwise stated.

LilyLuxa reserves the right to modify prices at any time without prior notice.

Once an order is placed, the customer will receive an order confirmation by email.

We reserve the right to refuse or cancel any order in case of suspected fraud, payment issues, or violation of these Terms.

Payments are processed securely through trusted payment providers.

Customers agree to provide accurate and complete payment information.

We offer a 30-day free trial with a 100% money-back guarantee if the customer is not satisfied.

Refund requests must be submitted within 30 days from the purchase date.

Customers may request a return within 30 days of receiving their order.

Returned items must be unused, in their original condition, and returned in their original packaging.

Delivery times are estimates only and may vary depending on the destination and shipping carrier.

LilyLuxa is not responsible for delays caused by carriers, customs, or force majeure events.

LilyLuxa shall not be liable for indirect, incidental, or consequential damages arising from the use of our products/services.

Customer personal data is processed in accordance with applicable privacy and data protection laws.

For any questions regarding these Terms & Conditions, please contact us:

Email: hello-lilyluxa@outlook.com
Phone: +33 7 56 90 79 08

These Terms & Conditions are governed by the laws of France. Any dispute shall be subject to the jurisdiction of the French courts.